Silpasathi || State Online Single Window Services || Ease of Doing Business || Government of West Bengal
For any critical issues or difficulties faced while submitting application please call to our Quick Response Team at 03322622004 in between 10am to 5pm on Monday to Friday (Except Holidays) | Applicants can avail the e-Service - Issuance of Trade License Certificate (New) under the Department of UD&MA from : https://edistrict.wb.gov.in/PACE/login.do whereas Renewal of Trade License Certificate under the Department of UD&MA e-Service is currently available from Silpasathi Portal | Professional Tax enrollment service will be temporarily under maintenance from 05-12-2024 10.30PM onwards till 10-12-2024 12.00AM | The Silpasathi Portal is now LIVE with 144 Industrial related Licenses / Approvals / NoCs and Renewals | For any technical query, kindly drop a mail at qrt.silpasathiwb@gmail.com The following services under the Labour Department are temporarily unavailable due to ongoing technical upgradation. Click here to view the list of affected services. The services will resume shortly. We regret the inconvenience caused.
Single Window User Rating and Feedback Details
InputParameters
Full NameS******** B*******
Mobile89******65
Email Idsub***@gmail.com
Feedback (If any)This is a robust system. Therefore more space for the portal will enhance its efficiency.
Feedback Submission Date17-02-2025
Uploaded Reference File (If any)-N/A-
QuestionsAnswers Submitted
Ease of Navigation
The portal is easy to navigate, and I can find the information I need without difficulty
Agree
Clarity of Information
The information provided on the portal is clear, concise, and easy to understand
Strongly Agree
Accessibility
The portal is easily accessible on different devices and platforms (e.g., mobile, desktop, tablet)
Neutral
Speed and Performance
The portal performs efficiently, with minimal loading time and quick response to inputs
Disagree
Availability of Support
The portal provides adequate support and guidance (e.g., FAQs, helpdesk, tutorials) to resolve issues
Strongly Agree
Reliability
The portal operates reliably without frequent errors or downtime
Agree
Visual Appeal and Design
The portal's design and layout are visually appealing and enhance the user experience
Disagree

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