Silpasathi || State Online Single Window Services || Ease of Doing Business || Government of West Bengal

For any critical issues or difficulties faced while submitting application please call to our Quick Response Team at 03322622004 in between 10am to 5pm on Monday to Friday (Except Holidays) | Applicants can avail the e-Service - Issuance of Trade License Certificate (New) under the Department of UD&MA from : whereas Renewal of Trade License Certificate under the Department of UD&MA e-Service is currently available from Silpasathi Portal | The Silpasathi Portal is now LIVE with 118 Industrial related Licenses / Approvals / NoCs and Renewals | For any technical query, kindly drop a mail at | Silpa Sathi Single Window Cell - Helpline no. (Toll free) 1800-345-5562
Role of Silpa Sathi - Single Window Cell
  • Provide online single window services under the various applicable Acts, Rules, Policies and Schemes
  • Provide necessary guidelines and information to investors intending to start a business or operating a business in the State
  • Provide a Common Application Form (CAF) which can be submitted online.
  • Provide a status on application submitted and help to track its progress by keeping a close track on the timelines committed to the Investor
User-friendly features of SilpaSathi portal
  • Online submission of common application for grant or issue of permissions, approvals, certificates, enrolments, registrations, licenses, allotments, consents, no objection certificates and the like including incentives, by any Department or Organization of the Government including local bodies to set up and operate a business
  • Online payment of fees
  • Online approval, tracking of real time status of application and issuance of the certificate(s)
  • Notification alert to applicants through SMS/ e-mail notification as and when application is submitted and/ or query is raised and/ or application is approved/ rejected.
  • Automated SMS/ e-mail notification to the respective Head of Competent Authorities with status information on the applications in which clearances are likely to breach the stipulated time frame specified in the West Bengal Right to Public Services Act, 2013
Query / Grievance