| 1 |
Time Limit prescribed as per the Public Service Guarantee Act (as per West Bengal Right to Public Services Act, 2013) |
15 |
| 2 |
Total Number of Queries Received (in nos.) |
13619 |
| 3 |
Total Number of Queries responded (in nos.) |
5706 |
| 4 |
Average time taken to respond to queries (time in no. of days) |
12 |
| 5 |
Median time taken to respond to queries (time in no. of days) |
6 |
| 6 |
Minimum time taken to respond to Query (time in no. of days) |
1 |
| 7 |
Maximum time taken to respond to Query (time in no. of days) |
601 |
| 8 |
Average fee taken by the Department for completion of entire process of query / grievance redressal (Rs /-) |
0 |
