Silpasathi || State Online Single Window Services || Ease of Doing Business || Government of West Bengal

For any critical issues or difficulties faced while submitting application please call to our Quick Response Team at 03322622004 in between 10am to 5pm on Monday to Friday (Except Holidays) | Applicants can avail the e-Service - Issuance of Trade License Certificate (New) under the Department of UD&MA from : https://edistrict.wb.gov.in/PACE/login.do whereas Renewal of Trade License Certificate under the Department of UD&MA e-Service is currently available from Silpasathi Portal | The Silpasathi Portal is now LIVE with 118 Industrial related Licenses / Approvals / NoCs and Renewals | For any technical query, kindly drop a mail at qrt.silpasathiwb@gmail.com | Silpa Sathi Single Window Cell - Helpline no. (Toll free) 1800-345-5562
Policy / Notifications for CIS
Department Description Download
Industry, Commerce and Enterprises Notification for Central Inspection System-
  1. Identifying establishments that need to be inspected based on computerized risk assessment
  2. Computerised allocation of inspectors
Notification on Central Inspection System (inclusion of Directorate of Legal Metrology)
Consumer Affairs
(Directorate of Legal Metrology)
Standard Operating Procedure (SoP) for disposing application for issuance of Manufacturers, Dealers and Repairers License under West Bengal Legal Metrology (Enforcement) Rules, 2011
Standard Operating Procedure (SoP) for disposing application for issuance of Manufacturers / Importers/ Packers of Registration Certificate under Legal Metrology (Packaged Commodities) Rules, 2011
Order regarding Inspections under Directorate of Legal Metrology
Labour (Directorate of Factories, Directorate of Boiler, Labour Commissionerate) Comprehensive Inspection Policy defining risk criteria for classification of industries and compliance inspection requirements
Inspection procedure and checklist for
  1. The Equal Remuneration Act, 1976
  2. The Minimum Wages Act, 1948
  3. The Shops and Establishments Act
  4. The Payment of Bonus Act, 1965
  5. The Payment of Wages Act, 1936
  6. The Payment of Gratuity Act, 1972
  7. The Contract Labour (Regulation and Abolition) Act, 1970
Inspection procedure and checklist under The Factories Act, 1948
Inspection procedure and checklist under The Boilers Act 1923
Comprehensive Inspection Policy mandating that inspection (except in case of complaint based inspection) shall be limited to the checklist
Comprehensive Inspection Policy mandating that the same inspector will not inspect the same establishment twice consecutively
Comprehensive Inspection Policy mandating that surprise inspection or inspections based on complaints are conducted with specific permissions from the respective Head of Department
Mandate that inspection reports are to be submitted online within 48 hours after completion of inspection to the Department
Environment (West Bengal Pollution Control Board) Inspection Policy defining risk criteria for classification of industries and compliance inspection requirements under The Water(Prevention and Control of Pollution) Act,1974 and The Air(Prevention and Control of Pollution)Act,1981
Inspection procedure and checklist under The Water(Prevention and Control of Pollution) Act,1974 and The Air(Prevention and Control of Pollution)Act,1981
Mandate that inspection (except in case of complaint based inspection) shall be limited to the checklist.
Mandate that the same inspector will not inspect the same establishment twice consecutively
Mandate that surprise inspection or inspections based on complaints are conducted with specific permissions from the respective Head of Department
Mandate that inspection reports are to be submitted online within 48 hours after completion of inspection to the Department
Query / Grievance