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Dashboard for Query/Grievance Handling (Recording and Addressing)

Updated data as on  14-08-2026 20:30 PM
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Dashboard for Query/Grievance Handling (Recording and Addressing)
(Updated Real-time)
Sl. No. Particulars Details (nos. / days)
1 Time Limit prescribed as per the Public Service Guarantee Act (days) 15
2 Total Number of query / grievance received (nos.) 28055
3 Total Number of query / grievance addressed (nos.) 11980
4 Average time taken to obtain query / grievance redressal (days) 5.23
5 Median time taken to obtain query / grievance redressal (days) 1
6 Minimum time taken to obtain query / grievance redressal (days) 1
7 Maximum time taken to obtain query / grievance redressal (days) 600
8 Average fee taken by the Department for completion of entire process of query / grievance redressal (Rs /-) 0
**No fees is charged for query / grievance redressal [ Fees is Rs 0/- ]
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